Shipping

Shipping 


FLAT Rs100 is charged as shipping on all domestic orders.


For orders within India

  • We process all orders within 1-3 business days. 
  • All products will be delivered to your doorstep within 5-7 business days.
  • We DO NOT offer cash on delivery.
  • In cases where we face challenges in processing your order, we will make sure you are informed about the same.

 

International Shipping:

For International Shipping please write to us at - hiranya.store@gmail.com


Returns & Exchanges

  • We accept returns only in case you have received a damaged product or the product is a different product than what your ordered.
  • All our products are thoroughly checked before packing. But in an unlikely case where you receive a damaged product, please contact us on +91 9321546017 within 24 hours
  • We will send you an exchange and in case the same product is not available we shall refund the amount to your bank account.
  • Below cases do not qualify as a DEFECT:

    • Minor colour or design variations. Such variations are a part of the handcrafting process and beyond the control of our craftsmen.
    • If your product darkens over time. Natural oxidization is a property of silver metal and is caused by varying climatic & storage conditions.

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