Returns & Cancellations

Cancellation

  • You can cancel your order before it's shipped. In that case you , will get a coupon code of equivalent amount. Validity of the coupon code will be 6 months. 
  • We don't entertain cancellations post the product is dispatched.


Returns & Exchanges

  • We accept returns only in case you have received a damaged product or the product is a different product than what your ordered.
  • All our products are thoroughly checked before packing. But in an unlikely case where you receive a damaged product, please contact us on +91 9321546017 within 24 hours . 
  • In case your product qualifies as a defective product we will arrange for a reverse pick up and refund your money.

    Please not below cases do not qualify as a DEFECT:

  • Minor colour or design variations. Such variations are a part of the handcrafting process and beyond the control of our craftsmen.
  • If your product darkens over time. Natural oxidization is a property of silver metal and is caused by varying climatic & storage conditions.

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